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Accessible and Affordable Medical Services for Your Peace of Mind.



What types of home care services do you offer?

We offer a wide range of home care services including Nursing Care at home, Laboratory Services at home, Physiotherapy, GP on-call, IV Vitamins, PCR tests, and much more. Our services are personalized to meet the specific needs of each client.

What areas do you serve?

We provide home care services throughout Dubai, and our caregivers are available to deliver care and support to individuals in their homes, hotels, and offices.

Do you offer 24-hour home care services?

Yes, we offer 24-hour home care services to ensure that our clients receive the care and support they need at any time of the day or night.

How do RHG – Home Care doctor visits benefits older adults (seniors) and caregiver?

Getting your older adult to the doctor’s office for an appointment can be difficult or sometimes impossible. Whether they’re frail, can’t walk on their own, or have Alzheimer’s or dementia, getting out of the house is hard on both of you. Going to a doctor’s office can also expose seniors to germs or harsh weather. We explain in below questions what a house call doctor is, what type of clinical scenarios they accept for a home visit.

How do I book a home visit by RHG- Home Care Doctor?

Call our dedicated team available 24 hours a day, 7 days a week, 365 days a year. We will arrange for one of our GP Doctors and Nurse team to visit your location within 30-45 minutes or when convenient for you.

What is Home Health Care?

Home Health Care it refers to the health services rendered at the patient’s doorstep. Especially for aging individual, person recovering from surgeries, injury, illness and disability. RHG home care aims to help you to recuperate, regain independence as much as possible. There are no more cost-effective home health care service provider none other than RHG home care Dubai

Who is eligible for home healthcare?

• Patients in need of medical attention and treatment
• People who are recommended by the doctor for medical assessment and treatment
• Post operatives’ patients or discharge patients from hospital or medical center who are not functionally well, need home healthcare
• Patients who suffered any kind of injury or medical conditions like stroke, Parkinson’s are recommended for the home healthcare
• Post heart-transplant and lung operation or patients suffering from cardio-respiratory conditions like asthma, COPD are recommended for the home healthcare
• Infection susceptible patient are also recommended for home healthcare to avoid the overcrowd
• People in need if IV vitamin infusion at their own comfort place are also eligible for home healthcare
• Newborns, babies and mother in need of medical attention and care giving
• Pharmaceutical services like medicines can be delivered with home healthcare
• People in need of blood test or babies in need of vaccinations are also eligible for home healthcare
• Elderly in need of care and support

What do I need to prepare when the doctor arrives?

• Patient Emirates Id or passport copy
• Contact information, phone numbers and email address
• Your symptoms before the diagnosis.

How far ahead do I need to call?

You can choose to call as soon as possible and we will arrive at your door within 45 minutes or less or call a day ahead so we can coordinate your pre-existing medical requirements to our services and our roster of medical experts.

I am looking for nurse to stay with my mother at night in the hospital?

Yes – we often relief family members so they get a rest during the night. We are welcome in all hospitals in Dubai and can provide a report on activity to you the following day.

Do I have to be home if your team is providing care to a family member?

No, we assure and believes that one shouldn’t affect his/her activities of daily routine due their loved one’s medical condition.

Is your home care services hourly?

We provide services hourly, 12 hours, 24 hours, weekly, and monthly packages to provide you the best price to match your needs.

What is the payment option available?

We accept all major debit and credit cards, payment link, bank transfer and cash.

How much do your home care services cost?

The cost of our home care services depends on the specific needs of each client. We offer personalized care plans and can provide you with a detailed cost estimate after assessing your needs.

Can I change my care plan if my needs change?

Yes, we understand that our client’s needs may change over time, and we offer flexible care plans that can be adjusted as needed to ensure that our clients receive the care and support they need.

How do I schedule a consultation?

You can schedule a consultation by contacting us through our website or by phone. We will arrange for one of our caregivers to meet with you to assess your needs and develop a personalized care plan.

What is a RHG Home Care Doctor?

Today, many doctors are bringing back the old practice of visiting patients in their homes. With house calls, older adults don’t have to go through the stress and difficulty of getting to the doctor’s office. And neither do you. Another bonus is that these doctors usually spend more time with patients. You won’t have to fit all your questions into a 15-minute visit. Just remember that RHG- Home Care aren’t for emergency situations (call Dubai Emergencies number 999 instead). They’re basically like a regular OPD visit.

Why a RHG- Home Care Doctor?

Avoid long waiting hours in A&Es, clinics or hospitals - More affordable than calling for wheelchair transport to visit clinics or hospitals - The flexibility to see a doctor at home at your own time and convenience - Suitable for patients who are too weak or ill to visit clinics and hospitals with long waiting hours - Patients will not be exposed to germs and other illnesses in clinics or hospitals - Tourists who require doctor when away from home - Personalized care right at home by DHA licensed doctor.

What services do you provided at RHG-home care?

Following are services that you can avail from RHG home care Dubai.
1. Doctor on call
2. Physiotherapy at home
3. Nursing at home
4. PCR Tests
5. Blood Tests
6. Special Health Checkups packages at home
7. Radiology Services (X-Ray, CT scan, MRI, Mammogram and Ultrasound)
8. Pharmaceuticals services
9. Vaccinations for flu
10. IV Vitamin drips
11. Baby and mother care.

We are glad to let you know that RHG home care provides the above services at your door step and eager to help you in your need anytime at your convenience.

Where can I find your office?

Our Dubai corporate office is in: unit# 402, floor number 4, Dusseldorf Business point, Al Barsha 1, Dubai. Office contact number: 0508443803 E-mail: info@rhgdubai.ae

Is your medical staff are licensed?

Our team of medical professionals are fully trained and experienced in their respected fields. All our Healthcare professionals which include General Practitioner, registered nurses and Physiotherapist are licensed by Dubai Health Authority (DHA).

What can I expect on my first visit?

Our healthcare professional will meet you and your family member, may ask you various questions about your health. He/she will also ask you about your symptoms, any medications you're taking, and your family history, they may also perform a physical examination, which may include checking your blood pressure, pulse, spo2, movements of joints or strength of muscles to get a proper diagnosis, according to your previous medical history, your home environment and diagnosis, prepare a customized a care plan for you

How late can I cancel or make a change in a booking?

A cancellation for a contract must be made 12-24 hours in advance.

How can I buy for my bookings?

Payment for your booking needs to be paid upfront. We accept online payments (payment link or bank transfer), credit cards and cash.

How do you maintain privacy and confidentiality?

We have our internal policies and guidelines which keeps your data and medical records in strict confidentiality and give access only to relevant clinical personnel.

Does my health insurance cover the cost of physiotherapy?

We have been working with major national and international insurance and medical assistance organizations to establish direct billing (cashless) agreements for the benefit of our patients. Apart from that we do provide the services and provide reimbursement foam to claim the money

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